How To Apply Online For Police Clearance Certificate

Police certificate

Police Clearance Certificate, better known as certificate of good conduct is an official document issued as a result of a background check by the police or government agency of a country to enumerate any criminal records that the applicant may have.

They come in handy when one is applying for vocational positions, seeking to immigrate or obtain visas and as requested by a potential employer whether you have a criminal record, having a certificate of good conduct comes.

Here is a step by step guideline to apply for a police clearance certificate.

1. Create an e citizen account by visiting the to register 

You must be a Kenyan citizen with a valid National ID. To create an e-citizen account you will need an active email, a password and a mobile phone number.

2. Log In

In your newly created account, click DIRECTORATE OF CRIMINAL INVESTIGATIONS menu from the dashboard then click on the make application button. Chose whether the clearance certificate is for an adult or for a child below 18 years, then click on the applications.

3. Fill out the application details

Read the instructions carefully, before filling out the details. You will be able to view your application details before submission. Once you are satisfied with your responses, you can click on the submit button.

4. Payment

Choose a payment method of your choice and make payment as per instructions indicated. One has to part with Ksh 1050 for the certificate. With Lipa na Mpesa, you will select the Paybill option, enter business number 206206 and the provided account number, amount and pin.

Once you have made your payment and received confirmation of the same on your mobile phone, you can then complete your application by clicking on the ‘complete’ button.

5. C24 Form and receipts

Once your payment has been confirmed by e-Citizen you will now be able to download the C24 form (fingerprinting form) and the Receipts confirming payment which should be two copies.

These documents will be presented before the Criminal Investigation Department headquarters in Nairobi along Kiambu Road in Muthaiga area.  A certificate of good conduct in all parts of Kenya takes one to two weeks to be provided to a person who has applied.