COVID-19 pandemic has seen firms flex their innovation muscles to help cushion Kenyans against the adverse economic effects of this crisis for the while it lasts. Pay Television provider StarTimes Kenya has introduced an interactive online shopping platform dubbed StarTimes GO to offer the public access to an enhanced shopping experience through integrated services available via television, online and calls. T
According to StarTimes Regional Marketing Director Mr. Aldrine Nsubuga, the invention of this new product was informed by a deep understanding of the customer’s demand for convenient solutions aimed at spending less time but achieving more. Through the company’s top streaming media application StarTimes ON and a short broadcast on the pay television platform’s Rembo, Border and Tripple P channels, where customers will be in a position to select, order and pay for different products through the application’s electronic wallet options.
StarTimes Go comes with the option of paying a deposit based on the total product cost and the balance can be settled cleared upon receipt of their preferred product.
“This is a strategic new line of business for us in our effort to enable customer’s access products conveniently across Kenya. StarTimes Go is our innovative solution aimed at making it possible to shop securely through our StarTimes ON online platform as well as sales broadcasts on Rembo, Border and Tripple P channels where customers will be in a position to familiarize themselves with the different products, select and pay at ease,” noted Mr Nsubuga.
The platform will enable customers to acquire smart equipment’s including television sets, solar power systems and set-top boxes but will expand its product categories moving forward. Customers to directly call in and make orders through 0719077111 for television sets and set top boxes or 0719077777 for solar power systems whereupon payment confirmation, delivery will be done within 48 hours and installation and activation will then be done by accredited technical personnel.
