Relief to Kenyans Struggling with Loans as CRB unveils a New Product

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Kenyans listed on the Credit Reference Bureau can now sleep peacefully following the launch of a new product, by the Metropol Credit Reference Bureau (CRB) on June 19. Dubbed, Covid-19 Loan Restructure Product, Kenyans who are struggling to repay their loans under the current depressed economy can have a sigh of relief, as they will be able to negotiate loan re-structure terms.

Launching the product, Metropol Corporation and Group Managing Director Sam Omukoko stated that the product would allow customers to actively and conveniently engage with their respective financial institutions in order to get the best restructure terms on existing loans. That the product would greatly complement the wealth of benefits that Metropol CRB’s digital platform (Crystobol App) provides to borrowers that are seeking to access credit at affordable rates

“At Metropol CRB, we understand the need to offer convenience to customers especially at this time when the Government has effected restrictions on movement to prevent the spread of COVID-19. This is why we developed the COVID-19 Loan Restructure Product to enable borrowers in distress to reach out to their creditors for loan restructuring through their mobile phones,” he stated.

To access the COVID-19 loan restructure product, download the Metropol Crystobol App and register. Once you have registered, click on the COVID-19 Loan Restructure icon which will display all your outstanding loans. Click on the loan that you want to be restructured and your preferred terms. Then submit your applications to their lenders.

This product comes days after various initiatives were rolled out by the Government and Private sector to cushion Kenyans from the harsh effects of the virus.