Low-cost carrier, Jambojet has introduced a new product that will allow for group bookings. Aimed at diversifying its products to encourage more people to fly, the product dubbed Shukrani will allow group bookings of 15 passengers and above, with tailor-made services to match their desired customer journey, targeting senior citizens, students, Chama groups, among other segments.
Shukrani offers one free seat; with applicable taxes for every group booked, dedicated check-in desk, meet, greet and assist services, special in-flight mentions, and pre-assigned group seating.
“We have seen an increased interest in special requests from groups and a need to offer a tailor-made product for this customer segment. We are keen to continue coming up with innovative products to address our customers’ needs,” said Allan Kilavuka, Chief Executive Officer, Jambojet.
Jambojet in partnership with Sarova Whitesands flew a group of 16 women aged between 45-68 years from Ngonde PCEA Church in Kiganjo, Nyeri County after they were nominated in an online competition carried out by Jambojet between October 15th and 20th October 2019, to launch the product.
“We take this opportunity to sincerely thank Jambojet for giving us the opportunity to fly to Mombasa. It was a golden chance for us because we had never traveled by air before. Some of us had neither been to Mombasa, nor to a hotel the caliber of Whitesands. It was a first of many things including tasting Madafu, visit Fort Jesus and visiting the beach. We felt pampered and this has brought positive energy in our congregation, who were keen to hear about the trip and would like to participate in such events in future,” said Mrs. Teresa Matu, one of the beneficiaries.
Jambojet prides itself on being the regional low-cost airline that currently flies to seven destinations from its hub in Nairobi Jomo Kenyatta International Airport to Entebbe, Kigali, Mombasa, Eldoret, Kisumu, Malindi and Ukunda (Diani), having flown over 3 million passengers, 30 percent of whom are first-time flyers.